Reviews
“Jeff explained the problem and fixed it. I will call again if needed in the future.”
“He checked the system out and shared his findings. He was very nice and helpful with all my questions.”
“Came out and met me at my house to look at my existing unit and talk through different options. I appreciated his kindness and professionalism during his visit.”
“Our AC went out over the weekend, it was late evening, we called and left a message, a short while later we received a call back from Tracy. He set us up for an appointment for Sunday morning, Josh came and discovered the problem and fixed
it, he was very professional and efficient and got us up and running again. He made sure we were okay before he left. We
highly recommend Josh and Triad Heating & Cooling, they care about their customers.”
“service was fast and helpful, signed a maintenance contract”
“Fixed the problem for a reasonable charge. Communicated well.”
“Gary came on time and provided excellent guidance on my system, answering all of my questions with specific non-jargon answers. He is so personable and knowledgeable – a credit to the HVAC profession. All issues taken care of in a timely way. Kudos!”
“Jeff is great. He has worked with me many years and is the only reason I continue to have my units maintained and serviced by Triad. He is the only reason for the 5 star review.
I wish I could give the same compliment to the front desk staff at Triad. It is a constant battle to get appointments arranged since they believe in “assigning” appointments and then notifying the customer that they need to be there at that time. Totally backwards from a customer service perspective and actually smacks of laziness on the part of the people doing this. Very poor customer relations!”