“Jeff is great. He has worked with me many years and is the only reason I continue to have my units maintained and serviced by Triad. He is the only reason for the 5 star review.
I wish I could give the same compliment to the front desk staff at Triad. It is a constant battle to get appointments arranged since they believe in “assigning” appointments and then notifying the customer that they need to be there at that time. Totally backwards from a customer service perspective and actually smacks of laziness on the part of the people doing this. Very poor customer relations!”
– James W.