Tracy
Tracy
Service Technician
18 Reviews
Tracy has been with Triad Heating and Cooling for over 21 years and serves as the Service Manager. In his free time, he enjoys coaching football and spending time with his family.
Known for being a team player and technical expert, Tracy is driven by the time he spends with his family. A fan of Notre Dame Fighting Irish Football, he believes that Gold Standard Service means fixing it right the first time.
“We called in requesting a repair at 1:30 PM and at 3 o’clock, Tracy arrived at our house to look at our air conditioner. Then it stopped working in our sunroom. He diagnosed the issue and fixed the unit in 45 minutes.. He was prompt, thorough, professional, and friendly.. We appreciate his timelines and his expertise.”
- Glenda C.
“Tracy was polite, efficient, am glad to have him as my technician”
- Beverly W.
“Tracy was pleasant, professional, and polite.”
- Beverly W.
“Tracy solved the problem as he has in the past when we had problems.”
- Larry P.
“Tracy has been servicing my oil furnace for many years! He always does an excellent job and also is very knowledgeable and courteous!”
- Larry S.
“Tracy was very knowledgeable and asked questions to determine if we were experiencing any issues. He was thorough and professional.”
- Virginia S.
“AC quit working after business hours and we called Triad around 5:30pm on Friday, phone service set up an appointment for Monday. Tracy came out on Monday had our AC fixed and operating within 30 minutes or less. Thank you Tracy and Thank You Triad!”
- Paul F.
“Called and made appt for next day, fixed drainage and a broken wire, done in no time. Thanks for speed and punctuality.”
- Gerry C.
“Tracy Marsh did a great job servicing our HVAC units. He was professional, knowledgeable, and thorough in his work. We truly appreciate his attention to detail and the quality service he provided. Highly recommend!”
- Landmark Baptist Church C.
“Everyone was very respectful and got the job done fast and fixed ac unit”
- John G.